Dispatch Service
Front Office Solutions can fully manage your work force. We can skillfully deploy and monitor your employees in an efficient manor. We work with your business to understand the results you are after and can handle everything from the first contact with your customers, scheduling an appointment, dispatching a technician, and collecting payment.
Dispatch Service
Dispatching Service Features
Front Office Solutions
- Complete Front Office Service
- Answer all incoming calls
- Collect all desired customer information
- Answer questions and offer products and services
- Follow scripts and procedures
Front Office Solutions
- Handle appointments and bookings
- Route urgent messages
- Assign levels of response
- Place reminder phone calls
- Plan routes
Front Office Solutions
- Dispatch work force
- Track employee locations (if desired)
- Receive payments
- Contact customers for followup or promotions
Our operators ensure complete customer satisfaction by helping customers in a delightful way. We provide full answering, scheduling and dispatch service so you can free yourself to pursue other important aspects of your business. We genuinely care to see success for you and your business. Our team of virtual receptionists make your callers feel like they are handled by your own office. After learning your needs we can answer questions about your business and even suggest products and services. We save you money by eliminating the need to hire and train your own office staff. Leave your customers with a smile on their face and feeling great about their choice to call you. Research shows that customers want good customer relationships (Customer Experience Impact Report) at places they do business and are willing to pay more to have them. Get your needs met with experienced professionals who know what it takes to grow your business through great customer service and top notch office work. Contact us to get started!