We are committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. By using the VoiceNation web site, you consent to the data practices described in this statement.

This privacy notice discloses the privacy practices for VoiceNation’s QualityAnsweringService.com web site. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

About the QualityAnsweringService.com Service

VoiceNation, through its QualityAnsweringService.com web site, provides functionality enabling our members to make use of powerful and flexible answering service solutions, including but not limited to receptionist services, call screening, live message relay, disaster recovery, and simple order taking and order fulfillment.

Collection of your Personal Information

VoiceNation collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. VoiceNation also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by VoiceNation. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by VoiceNation for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the QualityAnsweringService.com web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through VoiceNation public message boards, this information may be collected and used by others.

VoiceNation encourages you to review the privacy statements of web sites you choose to link to from VoiceNation so that you can understand how those web sites collect, use, and share your information. VoiceNation is not responsible for the privacy statements or other content on web sites outside of the VoiceNation or QualityAnsweringService.com family of web sites.

Use of your Personal Information

VoiceNation collects and uses your personal information to operate the QualityAnsweringService.com web site and deliver the services you have requested. VoiceNation also uses your personally identifiable information to inform you of other products or services available from VoiceNation and its affiliates. VoiceNation may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

VoiceNation does not sell, rent or lease its customer lists to third parties. VoiceNation may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party, without your permission. In addition, VoiceNation may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to VoiceNation, and they are required to maintain the confidentiality of your information.

VoiceNation does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

VoiceNation keeps track of the Web sites and pages our customers visit within VoiceNation, in order to determine which VoiceNation services are the most popular. This data is used to deliver customized content and advertising within VoiceNation to customers whose behavior indicates that they are interested in a particular subject area.

VoiceNation will disclose your personal information without notice only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VoiceNation or the site; (b) protect and defend the rights or property of VoiceNation; and, (c) act under exigent circumstances to protect the personal safety of users of VoiceNation, or the public.